/intercom-admin-tool

An admin tool that adds extra functionality to Intercom

Primary LanguageRuby

Deploy

Intercom Admin Tool

  • A proof of concept admin tool that adds extra functionality to Intercom

Current Features

  • Retrieve conversation transcript
    • able to show only public replies (i.e. hides notes, assignments, open, close)
    • able to email transcript to an email address using Heroku's Sparkpost addon (using the Deploy button would handle this automatically)

Configuration - Environment Variables

  • Environment variables are needed for this webhook to work

Required

  • APP_ID: your app ID (or personal access token - you will need an extended token for this)
  • USERNAME: Username for authentication
  • PASSWORD: Password for authentication

Optional

  • API_KEY: your API key (blank if using a personal token)