jbrodriguez/controlr-support

Purpose

This script retrieves control data from an Unraid server, in order to troubleshoot issues in a simulated development environment.

To protect users privacy it strips sensitive data (registration info, disks serial nr, etc).

Instructions

You need to access the server's console in order to execute the script.

Either ssh or telnet into the server and type the following commands:

$ cd /tmp
$ curl -fsSL -o support https://raw.githubusercontent.com/jbrodriguez/controlr-support/main/support
$ chmod +x support
$ ./support

It will prompt for your host name or address and password

Important

Enter the full host name or address (but don't include the trailing slash), you can copy/paste the url in the browser, however just include the servername for example:

• http://Tower
• http://192.168.1.100
• https://myserver.local

This will create a /tmp/controlr.zip file that you can email to the support address

Additional note

The sensitive data that will be removed are lines that begin with

• regFILE=
• regGUID=
• regTy=
• regTo=
• regTm=
• regTm2=
• regGen=
• flashGUID=
• flashProduct=
• flashVendor=

and serial ids of your disks