/locuslabs-mapsonline-zendesk-app

A ZenDesk Market Application that integrates the LocusLabs MapsOnline product with the ZenDesk Support Ticket, providing geographic information related to the support ticket.

Primary LanguageJavaScript

Maps Online by LocusLabs

This integration is included as part of a LocusLabs MapsOnline Subscription.

The LocusLabs MapsOnline app for Zendesk provides higher quality support by displaying a map that can show your agents the location of concern while they serve customers in Zendesk.

The application uses your LocusLabs Account ID to show a map of your venue on the ZenDesk Ticket.

Improve customer satisfaction with high fidelity conversations

  • Solve chats and tickets faster by having access to relevant location information, such as venue, floor, and precise lat/lng, from within Zendesk.
  • Interact with your venue map to better understand the context of your requester.

Please submit bug reports to the repositories GitHub Issues. Pull requests are welcome.

Screenshot(s):

ZenDesk with LocusLabs

ZenDesk with LocusLabs

ZenDesk with LocusLabs