Your feedback and bug reports are extremely important to us. Please follow these guidelines when reporting, and we will get back to you as quickly as we can.
General Questions and Feature Requests should be posted in our public forums at http://forums.blockapps.net.
When reporting an issue, please make sure to include all of the following:
- The product used when the issue occured
- The version of the product
- The URL for the Strato instance related to the issue
- The client's OS type and version
- The client's environment (Node version, TBD)
- Describe in as many details as possible what were the expected vs actual results. Include logs and screen captures if you have them.
- Include a detailed step by step instructions on how to reproduce the bug.