Problem: When there are large companies with large IT departments, there becomes the need for the emplyoees to reach the proper people in the IT department who can get the problems solved fast. ITChatBot aims to use LUIS-AI to find the users intention and then direct them in the right direction and then use ServiceNow's API to create the documentation to the correct department.
- LuisAI: https://www.luis.ai/
- ServiceNow API: https://developer.servicenow.com/app.do#!/rest_api_doc?v=jakarta&id=c_TableAPI
- Bot Emulator: https://docs.microsoft.com/en-us/azure/bot-service/bot-service-debug-emulator
- make code change in the online editor
Your code changes go live as the code changes are saved.
- download source code zip and extract source in local folder
- open the source folder in Visual Studio Code
- make code changes
- download and run botframework-emulator
- connect the emulator to http://localhost:3987
npm run azure-publish
If you have setup continuous integration, then your bot will automatically deployed when new changes are pushed to the source repository.