Dumb Password Rules
Shaming sites with dumb password rules.
Contributing
Feel free to submit a pull request with dumb rules you've encountered.
See other sites for the formatting and follow these rules:
- Include the name of the site with a link.
- Add a clean comment about the dumb password rule (optional).
- Include at least one screenshot.
- Keep the sites in alphabetical order.
Sites
Table of contents
- Admiral
- ADP
- Advanzia
- Air France
- American Express
- Ameli.fr (French national health insurance)
- AmeriHealth
- AmiAmi
- AOL
- Apple
- Arbeitnehmeronline
- Arlo
- AT&T
- Banco Mercantil
- Bank Millennium
- Battle.net
- BBVA
- Bendigo Bank
- Best Buy
- Blackrock
- Blue Cross Blue Shield Massachusetts
- BMO Bank of Montreal
- BMW ConnectedDrive
- Boursorama
- California Department of Motor Vehicles
- Chegg
- Comcast
- Copyright.gov
- DBS Bank (Singapore)
- Dell
- Delta
- DJI
- Dutch Tax Authorities (Belastingdienst)
- Easyjet
- El Corte Ingles
- E-learning (Unipd)
- Fidelity
- Fidelity National Information Services
- EON
- Global Entry
- GoDaddy
- GoDaddy SFTP
- Her Majesty’s Revenue & Customs (UK Tax)
- ING a dutch bank in almost 50 countries
- ING Australia
- ING Romania's Internet Banking Portal
- Inria
- Intel
- Izly by Crous
- Jitterbit
- LibraryThing
- Maxpreps
- Merrill Lynch
- Major League Baseball
- MetLife
- Microsoft (work accounts)
- Mindware
- MKB NetBankár
- Mobi Bike Share
- Movistar
- MobileIron MDM
- Mycanal
- NBank
- Oracle
- Origin
- PagoMisCuentas
- Parnassus Investments
- PayPal
- Paytm
- PizzaHut
- Raiffeisen Bank Serbia
- Red Hat
- Rediff
- Roll 20
- Rushmore Loan Management Services
- SAP Cloud Appliance Library
- Scandinavian Airlines
- Safeway
- Singapore Airlines
- Sky Ticket
- Slovenska sporitelna
- Sparkasse
- Sprint
- State Bank of India (Foreign Travel Card)
- Synchrony Financial
- T-Mobile
- Techcombank
- Telekom/T-Systems MyWorkplace
- Ticketmaster.de
- Trade Me
- TreasuryDirect
- TwinSpires
- Ubisoft
- United States Postal Service
- University of California San Diego
- University of Texas at Austin
- University of Windsor
- USAA Bank
- URSSAF (French employers tax collection service)
- Vancity Credit Union
- Very.co.uk
- Vietnam Airlines
- Vio Bank
- Virgin Media
- Virgin Mobile
- Virgin Trains
- Walmart
- WeatherBug
- Wells Fargo
- WellStar MyChart
- Westpac Live Online Banking
- Williams-Sonoma
- Wells Fargo Identity Theft Protection
Admiral
Restrict the inclusion of a % character.
ADP
Forced to change the password during the first login. At least they could use proper grammar in their rule list.
Advanzia
- Requires at least 6 to a maximum of 12 characters [sic!]
- Allows only digits and letters without umlauts
- Allows only specific special characters: ? ! $ €% & * _ = - +. ,:; / () {} [] ~ @ #
- Allows no spaces
Air France
- Between 8 to 12 characters
- Should contain capital, lowercase letters and numbers
American Express
Sometimes I forget that caps-lock is on, glad it doesn't matter.
Ameli.fr (French national health insurance)
This was very painful to find a password that works with this one and that I can actually remember (I ended-up using my bank-account number because everything else failed). It took me maybe one hour and I thought I would become crazy (and yes, the session expires frequently while you are actually thinking about a password).
- The password must be more than 8 characters
- But you cannot use more than 13 characters
- You can only use digits
- You cannot use your birthdate or your login
- You cannot use a sequence of digits (if your password happens to contain 56 or 89 it will be rejected)
- You cannot repeat the same character (if your password contains 22 or 55 it will be rejected)
AmeriHealth
Their site says "All information is kept safe and secure." Just not as secure as you'd like.
User Password must be between 6 and 14 characters and contain 1 numerical value.
AmiAmi
Your password needs to be between 6 and 12 characters long, must contain only letters and numbers.
AOL
Between 8 and 16, so I can't go up to 20. Oh, and thanks for restricting one of the most common special characters!
Apple
Can't contain 3 or more consecutive identical characters.
Arbeitnehmeronline
Service for managing employment documents of the German company Datev.
Only the following character categories are allowed: Letters, numbers and this special charaters set: !#$%&()*+,-./:;<=>?@[]^_`{|}~äöüßÄÖÜ
Arlo
Your password contains characters not listed. Therefore, they do not match.
AT&T
The only special characters allowed are underscores and hyphens.
Banco Mercantil
8 to 15 chars. No special chars allowed but requires special chars. Also requires lowercase, uppercase, and numbers. Consecutive chars are prohibited. Did I mention the page hangs while you type? That eye icon tho.
Bank Millennium
Passwords limited to 8 digits.
Battle.net
8 to 16 characters, at least one number and one letter and last but not least NO special characters, and can't have a password that looks like your username too. Oh, and passwords are NOT case sensitive.
A real time travel adventure through the password rules of 2005!
BBVA
Username is your national ID (easy to find) and your password must have up to 6 alphanumeric characters only.
For a bank account with all your money in one of the largest financial institutions in the world.
Bendigo Bank
Exactly eight characters.
Best Buy
You can enter whatever password you like! But you probably don't want to make it too long, because you'll break us and you'll never be able to login again.
Blackrock
They force you to enter a password that has 8, 9, or 10 characters, then they lecture you on how to create a strong password.
Blue Cross Blue Shield Massachusetts
16 maximum and no special characters. Protecting your US healthcare information.
BMO Bank of Montreal
Password must be exactly 6 characters long and no special character.
BMW ConnectedDrive
Although the prompt suggests good things, after many failed attempts to set a new password, it turns out you can ONLY use the special characters shown in the prompt
Boursorama
"To ensure the highest level of security, your password must have... 8 digits". And it must be entered using a funny keypad with the digits in the wrong order.
California Department of Motor Vehicles
They also prohibit pasting into the password field by using a JavaScript
alert()
whenever you right-click or press the Ctrl
button, so
you can't use a password manager.
Chegg
Here are the (only fairly poor) rules for a new password. Enter 64 character password that matches all the rules (notice no rules on maximum length). That password you entered looks good! But we didn't change it. And your old password doesn't work. Or the new one. ¯_(ツ)_/¯
Comcast
Your password should be difficult to guess as long as it's not over 16 characters long.
Copyright.gov
I wonder if they cooperate with NSA to enforce the password rules.
DBS Bank (Singapore)
[[:digit:]]{6,8}
Dell
Okay at least 6, that's alright i guess. Oh at least one number and one letter, bit dumb but hey not that dumb.
But hiding the fact that it has a max of 20, now THAT is dumb!
Delta
It's a good thing they don't store personal information such as your passport number... oh wait.
DJI
The symbol \ is banned without a notice, it'll probably escape whatever you'll put in, just why...
Dutch Tax Authorities (Belastingdienst)
At least 8 and at most 25 characters, of which at least 3 of the characters were not used in the previous password. No more than 3 of the same characters. At least 1 upper case and 4 lower case characters. No more than 3 special characters.
It's not like hashing passwords is a thing or something.
Easyjet
No more than 20 characters, use any symbols you like... Oh except #, &, +, or space of course.
El Corte Ingles
Min 6 and max 8 characters for password! Can't contain anything different than letters and numbers. Apart, the email address must have at least 8 characters (sorry million dollar domain owners! :D)
E-learning (Unipd)
Exactly 8 characters for password! There must be at least 1 lowercase letter, at least 1 uppercase letter, at least 1 number and at least 1 special char ( * , . $ # @ etc...).
Fidelity
No more than 20 characters and leave out characters commonly used by programmers. We don't want you to hack the mainframe.
Fidelity National Information Services
White label online banking provider. Typically appears as BANK.ibanking-services.com or BANK.ebanking-services.com. If your small local bank has a crappy online banking experience, these guys probably provide it.
\<>'
and spaces prohibited, upper bound. Passwords of exactly the maximum length are truncated by one character. Unlisted prohibited characters.
EON
By the time I'd finished reading the rules I've forgotten all of them.
Global Entry
"Our duties are wide-ranging, and our goal is clear - keeping America safe."
GoDaddy
Some characters are too special.
GoDaddy SFTP
Max 14 characters for the most important password in your shared hosting environment.
Her Majesty’s Revenue & Customs (UK Tax)
We store basically all of your data, but we can't store your password.
ING a dutch bank in almost 50 countries
Max 20 characters, must have one number, one upper case character and one lower case character. You can only use certain special characters. When i asked about it they answer that it's really hard to change it. When i asked if the password is saved as a hash or just plain they send the answer to the technical department this was march 2018.
ING Australia
4 numeric digits. "Added security" by randomising the positions on the keypad. Must be clicked.
ING Romania's Internet Banking Portal
No more, no less than 5 digits. This is the password you use to log in and to confirm online transactions. They used to have "normal" passwords and they forced everybody to change to the 5 digits versions. They said they've made it "so it's easier for you" and it's OK, because everybody has 2FA.
Inria
This is the account for those who work at Inria <https://www.inria.fr/> "the French national research institute for the digital sciences".
You have to wonder what's wrong with these special characters but not the other ones.
- Password expiration once a year
- Your password must contain at least 8 characters.
- Your password can't be a commonly used password.
- Your password can't be entirely numeric.
- Your password cannot contain non ascii chars
- Your password cannot contain ^ " ' space ; /
- Your password must contain at least 2 punctuation
- Your password must contain at least 1 uppercase
- Your password must contain at least 1 lowercase
- Your password cannot contain your login (or substring of login)
- Your password cannot contain your last name (or substring of last name)
- Your password cannot contain your first name (or substring of first name)
Intel
Izly by Crous
Izly by Crous is an imposed French payment service for the university. You can't pay your daily meal without that because yeah you know cash is an ancient dumb thing.
Your username is firstname.lastname@youruniversity.fr or your phone number. We only allow you a fixed 6 numbers password. Oh yeah we also block your account after three failed atempts. How convenient when the only thing you need to know is the name of someone and where they study. How convenient indeed.
Oh and also look we got pages NOT TRANSLATED IN FRENCH because duh.
Jitterbit
While not the dumbest password rule, still dumb.
Password must have a length of at least eight characters and contain
at least one: number, special char !#$%-_=+<>
, capital letter,
and lowercase letter.
LibraryThing
"Your password cannot be longer than 20 characters"
Maxpreps
- Natalie Weiner
- can't sign in because her's lastname is offensive language for the website
Merrill Lynch
Passwords must be between 8 and 20 characters, and some special characters are allowed. Users with randomly-generated passwords may find it particularly annoying to generate a password that works for their password safe.
Major League Baseball
When creating a new account they enforce some password rules like: length must be between 8 and 15 characters and there must be one upper case, one lower case letter and one number.
MetLife
Max length of 20 characters, no special characters allowed. Pasting into the second password field is disabled even with the Chrome extension Don't Fuck With Paste.
Microsoft (work accounts)
What doesn't seem to be a problem for personal accounts, is for work accounts from Microsoft (e.g. Office 365 etc.).
Maximum 16 characters. So forget about using your new fancy diceware password here - or really any secure passwords in general.
Oh - and besides that, please don't use any "exotic" symbols, like ¤ or €. Or the letters Æ, Ø or Å from the Danish alphabet. They all are supposedly "spaces".
Mindware
You "may use special characters", but only some of them - and we won't necessarily tell you which ones.
MKB NetBankár
Mobi Bike Share
Your PIN (which is the password you use to login, which lets you, say, buy hundreds of dollars worth of bike-share subscriptions off the saved credit card) must be four numeric digits. Helpfully, they even give you an example of a PIN: 1234.
Movistar
Min 7 and max 8 characters for password! Also to be different than the username: the user name is automatically generated and is based on the surname of the user with some characters replaced by digits :)
Has been that way for more than 10 years.
MobileIron MDM
You can't make this up - no dictionary words, no more than 2 repeating characters, no alphabetic sequences, no whitespace, 3 character sets, maximum of 32 characters.
Mycanal
- Minimum of 8 characters
- Contain at least 1 uppercase character or 1 number
- Can not contain these characters : ‹ › ' "
NBank
User ID has to contain special characters, password may not contain (basically) any special characters.
Oracle
Should not or must not? RFC 2119 may want a word with you.
Origin
Password must be between 8 and 16 characters long
PagoMisCuentas
Password must be between 8 and 15 alphanumeric characters, and have at least one uppercase and one lowercase letter.
Parnassus Investments
A site responsible for protecting your investments limiting you to a four character range with a bunch of other stupid rules? Shocking.
PayPal
We'll tell you not to use your name as your password, but we won't tell you how we restrict your password choice otherwise.
Paytm
Password must be between 5 and 15 characters. Also, spaces don't count as characters.
PizzaHut
Passwords must be greater than 6 characters, and have an arbitrary set of rules we don't tell you about until after you try to set your password.
Raiffeisen Bank Serbia
There are a couple of password limitations when creating a new account on Raiffeisen Bank Serbia on-line banking portal. Password length is limited to minimum 8 and maximum 16 characters. Also, minimum uppercase letters 1, minimum lowercase letter 1, minimum digits 2, maximum consecutive identical characters 4 and first character must be a letter. Oh... And, no special characters!
Red Hat
Symbols. You keep using that word. I don't think it means what you think it means.
Rediff
A maximum password length of 12. The hidden requirements are:
- atleast 1 uppercase letter
- atleast 1 lowercase letter
- atleast 1 numeric character
- atleast 1 special symbol (which can not be ^, %)
Roll 20
Your new password must be at least 4 characters long and no longer than 40 characters. Your password was not changed.
Rushmore Loan Management Services
Hmmm.. why are they afraid of double and single quotes in my passwords?
SAP Cloud Appliance Library
Passwords between 8 and 9 characters are the best.
Scandinavian Airlines
The password rules itself is fine, but, it doesn't inform about the max length of the password. Their max length is 14 characters, so even if you enter a password of 42 chars, you can login with the first 14 of it. In this case, I changed my password to Super_l0ng_password_that_fits_all_criteria, and could login with Super_l0ng_pas
Answer form SAS customer service:
> Hi, > Thank you for your e-mail. > Our website only takes 14 characters as a password, so somehow when you registered > it took all 49. > But since our website only asks for 14 characters anything after will be valid. > I would advice you to change your password. > Have a wonderful day.
Safeway
Passwords limited to 8-12 characters.
Singapore Airlines
/\d{6}/
Sky Ticket
Sky is a german pay-TV provider with over 23 million subscribed users worldwide. They also have an online streaming service called "Sky Ticket".
You can only set a 4 digit long PIN with no option for two-factor authentication or any additional security mechanisms.
Slovenska sporitelna
Slovenska sporitelna is the biggest bank in Slovakia. Despite pretty new version of the internet banking (rolled out in 2018), their password policy restricts password to be 16 characters long at most and prohibits any special characters.
Sparkasse
„Sparkasse“ is a group of banks which is pretty popular in Germany. It calls its passwords „PIN“ („persönliche Identifikations-Nummer“ — personal identification number), the rules are pretty horrific and its not even a number, even though it is called as such! Here is a screenshot from the branch where I am from (Jena, Germany), but since they have a central IT, I think it will be identical in other branches:
The rules are as such:
- Only 5 characters
- Small letters (a-z)
- Large letters (A-Z)
- Numbers (0-9)
- „Special“ characters: ä,ö,ü,Ä,Ö,Ü and ß (Not suprising for a german Company)
After the rules there some hints on how the password should not look like:
- Combinations of your initials and the birthyear
- Your phone number or parts thereof
- Your zipcode
- Commom combinations like 123ab or 55555
- Full or parts of your login credentials
Sprint
Sprint "upgraded" their security and disallow special characters.
State Bank of India (Foreign Travel Card)
State Bank of India is the largest government operated bank in India. They offer "travel" prepaid cards for foreign currencies, this is for their portal for the prepaid card users to manage their account.
Your password must:
- Be between 8 and 9 characters long
- Contain at least 1 lowercase character
- Contain at least 1 uppercase character
- Contain at least 1 special character
- Contain at least 1 number
- NOT contain any "hacking characters" - #, %, &, =, /, <
Synchrony Financial
Financial services - where we don't allow you to create the strongest password possible.
T-Mobile
We prefer to not tell you which characters you can use up front.
Techcombank
Your password must:
- Be between 6 and 8 characters long
- Contains at least 1 number character
- Contains at least 1 lowercase character
- Contains at least 1 uppercase character
- Neither space nor unicode character is allowed. In fact, NO special characters is allowed
- Must be changed every 90 days
Telekom/T-Systems MyWorkplace
Telekom's MyWorkplace is a Single Sign On / login hub for their Open Telekom Cloud which is basically an Amazon AWS clone. It's rather new and especially for business customers. Especially because it is for business customers, there's absolutely no reason to limit a password to 16 characters. Even special characters are limited to a certain set.
Ticketmaster.de
Your password length is limited between 8 and 32 characters.
Trade Me
Won't allow spaces or single quotes. Maybe other characters as well - they do not say up front - but the password they accepted contained lots of other special characters.
TreasuryDirect
Will allow most passwords longer than 8 characters. Doesn't tell you there is a maximum length of 16 characters. Then forces you to type it with an on-screen keyboard with no capital letters.
TwinSpires
You can gamble on our site. We'll keep your money secure with a 12 character password!
Ubisoft
Only tells you the rules after submitting and clicking a link to a pop up window.
United States Postal Service
Pick from an arbitrary list of symbols, and no repeating characters.
University of California San Diego
Passwords must be between 8 and 11 characters long!
University of Texas at Austin
Because of the last two rules, which ban dictionary words and any variants using symbol substitutions, neither of the passwords presented in the xkcd comic are allowed.
University of Windsor
The password policy applies to alumni as well. Must be at least 10 characters long, with at least 1 upper case and 1 lower case character, at least 1 number, at least 1 special character. Password expires every 120 days, and you can't reuse an old one.
USAA Bank
Password cannot be longer than 12 characters but they don't tell you that until after you try a new password. To make up for this fact they've added dubious additional security features on top of this weak foundation.
URSSAF (French employers tax collection service)
When setting a new password: Password must be exactly 8 characters, at least 1 letter, at least 1 number, but no special characters.
Vancity Credit Union
Personal Access Code (or PAC–they are too ashamed to call it a password), must be between 5 to 8 digits and cannot start with '0'. (no letters or symbols)
Very.co.uk
Password field allows only the listed Special Characters ($ . , ! % ^ *). You're also forced to use both upper, and lower letters, as well as a number.
Vietnam Airlines
[[:alnum:]]{6,8}
Vio Bank
The password requirement is not even fully enumerated. Upon inspection of the source code, the following lines were found, hidden by javascript: "Must include at least %MINSPECIAL of the following characters:-.~!@#&_{}|:$%^*()=[];?/+"
The actual list of special characters that are prohibited is correctly enumerated there. It's a result of a misapplication of the variable allowedSpecialCharacters found here.
It took under 5 minutes to find the bug after looking at the source for the first time. This is a bank.
Virgin Media
Your password needs to be between 8 and 10 characters long, with no spaces, and must contain only numbers and letters. The first character must be a letter.
Virgin Mobile
You can only use PIN as your password.
Virgin Trains
Your password needs to be between 8 and 10 characters long. Previously this would silently truncate the password without warning, causing confusion when the password wouldn't work.
Walmart
Your password length is limited between 6 and 12 characters.
WeatherBug
Maximum 16 characters.
Wells Fargo
Your password must be between 6 and 14 characters.
WellStar MyChart
Your password must be between 8 and 20 characters.
Westpac Live Online Banking
6 characters [exactly]. no blanks, spaces or special characters.
Williams-Sonoma
25 maximum characters and disallowing some specials.
Wells Fargo Identity Theft Protection
Your password on an Identity Theft Protection service is limited to between 8 and 20 characters. Your username is allowed to be longer than your password.