karvox/Znuny

Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

---

Znuny LTS

Znuny LTS is a continuation of the ((OTRS)) Community Edition (Version 6.0.30) which was declared end of life (EOL) at the end of December 2020.

The primary goal for this project is to provide a maintained and stable version of the well known ticket system.

The second goal is to reestablish a connection to the community.

This project will keep the compatibility with implementations and integrations built upon version 6 of ((OTRS)) Community Edition.

License

The project is distributed under the GNU General Public License (GPL v3) - see the accompanying COPYING file for general license information. If you need more details you can have a look here.

Documentation

You can find documentation here. The source code of Znuny LTS is publicly available on GitHub.

You want to get in touch?

• Project website
• Community forum
• Discord Server
• Commercial services

Software requirements

Operating system

• Linux (Debian or Red Hat preferred)
• Perl 5.16.0 or higher

Web server

• Apache 2 + mod_perl2 or higher (recommended)
• Web server with CGI support (CGI is not recommended)

Databases

• MySQL 5.0 or higher (MySQL 8+ is not supported)
• MariaDB
• PostgreSQL 9.2 or higher
• Oracle 10g or higher

Browsers

• These browsers are not supported:
  • Internet Explorer before version 11
  • Firefox before version 31
  • Safari before version 6

Vendor

This project is mainly funded by Znuny GmbH, Berlin. If you need professional support or consulting, feel free to contact us.

Znuny Website