kmcd/support_flow

Issues

• /login -> replace hand-rolled auth with omniauth or devise

  #227 opened 9 years ago by kmcd
  0

• /agents/1 -> delete

  #226 opened 9 years ago by kmcd
  0

• /app -> install exception handling (e.g. airbrake)

  #225 opened 9 years ago by kmcd
  0

• /login -> agents/requests appearing in demo a/c

  #224 opened 9 years ago by kmcd
  0

• /requests/new -> inbound email raising exception on search page

  #223 opened 9 years ago by kmcd
  0

• /guides -> search page HTTPS link

  #222 opened 9 years ago by kmcd
  0

• /requests/new -> inbound email not arriving

  #220 opened 9 years ago by kmcd
  0

• /email/inbound -> route TEAM_NAME@gsf to team mailbox (currently only adressable by id)

  #221 opened 9 years ago by kmcd
  1

• /app -> help (.com) links should *not* use https

  #217 opened 9 years ago by kmcd
  0

• /guides/1 -> ignore page view activities (blank timeline owner)

  #219 opened 9 years ago by kmcd
  0

• /trial -> change notice links to theme default

  #218 opened 9 years ago by kmcd
  0

• /agents -> link to agent open/closed (also dont show 0)

  #214 opened 9 years ago by kmcd
  0

• /reply_templates/3/edit -> change template text to reply

  #216 opened 9 years ago by kmcd
  0

• /notifications/edit -> change title to Email foo@bar.com when:

  #215 opened 9 years ago by kmcd
  0

• /customers/1 -> add contact info from clearbit/fullcontact

  #213 opened 9 years ago by kmcd
  0

• /requests/1 -> link to /requests created/updated on same date

  #212 opened 9 years ago by kmcd
  0

• /agents/1, /customers/1, /requests/1 -> info box stats as on dashboard

  #211 opened 9 years ago by kmcd
  0

• /requests,/customers -> multiple update using checkboxes (like github issues)

  #210 opened 9 years ago by kmcd
  0

• /app -> populate CRM rake task

  #207 opened 9 years ago by kmcd
  2

• /requests/1 -> waiting for 1st reply incorrect

  #201 opened 9 years ago by kmcd
  2

• /teams/1 -> update guide index missing activity owner

  #204 opened 9 years ago by kmcd
  1

• /login/new -> for unknown team

  #209 opened 9 years ago by kmcd
  0

• /login/new exception

  #206 opened 9 years ago by kmcd
  0

• /customers/new -> replace billing enquiry with a persons name in placeholder

  #203 opened 9 years ago by kmcd
  0

• /signup -> same UI as /login

  #205 opened 9 years ago by kmcd
  0

• /login, /singup -> add error messages to failed login/signup

  #208 opened 9 years ago by kmcd
  0

• /ui -> group similar activities in activity timeline (like github stream)

  #202 opened 9 years ago by kmcd
  0

• /guides/1/edit -> full screen save (toolbar button or shortcut)

  #200 opened 9 years ago by kmcd
  0

• /app -> admin panel: app profile, a/c switch

  #199 opened 9 years ago by kmcd
  0

• /login -> team should be integer

  #197 opened 9 years ago by kmcd
  1

• /signup -> use same ui as login (improve copy later ...)

  #196 opened 9 years ago by kmcd
  0

• /agents/1 -> link to average reply/close search results

  #195 opened 9 years ago by kmcd
  0

• /ui -> link to request (instead of search results) when only request present

  #194 opened 9 years ago by kmcd
  0

• /login -> delete expired tokens

  #193 opened 9 years ago by kmcd
  0

• /customers -> new/old open/closed filters broken

  #187 opened 9 years ago by kmcd
  1

• /search -> xls export

  #192 opened 9 years ago by kmcd
  0

• /requests -> sortable right columns: waiting time, first reply, happiness

  #191 opened 9 years ago by kmcd
  0

• /customers -> sortable right columns: waiting time, first reply, happiness

  #190 opened 9 years ago by kmcd
  0

• /app -> update pages (e.g. request, dashboard) using web sockets

  #189 opened 9 years ago by kmcd
  0

• /settings -> add invite agent link to drop down list

  #188 opened 9 years ago by kmcd
  0

• /customers -> open/close filter broken

  #184 opened 9 years ago by kmcd
  1

• /login -> from home page; i.e. enter team name

  #186 opened 9 years ago by kmcd
  0

• /agents/1 -> activity when agent is un-assigned from request

  #185 opened 9 years ago by kmcd
  1

• /agents/1 -> show close in timeline when other agent closes request

  #183 opened 9 years ago by kmcd
  0

• /requests/1 -> replace waiting time with open time after 1st reply

  #181 opened 9 years ago by kmcd
  1

• /guides/1 -> template: open html editor by default

  #182 opened 9 years ago by kmcd
  0

• /email/inbound -> authenticate mandrill webhook

  #180 opened 9 years ago by kmcd
  0

• /guides/search -> customise template

  #179 opened 9 years ago by kmcd
  0

• /guides -> create search page instead of link/button

  #178 opened 9 years ago by kmcd
  0

• /teams/1 -> redirect valid teams from .com to .net

  #177 opened 9 years ago by kmcd
  0