awesome-retail

Awesome

A curated list of awesome retail software, platforms, and conferences.

Contents

eCommerce

Headless

  • ElasticPath - Headless eCommerce platform (acquired Moltin eCommerce in Jan 2020)
  • commercetools - Headless eCommerce platform
  • Saleor - Headless eCommerce platform built on Django (Python)
  • Vue Storefront - eCommerce PWA frontend built in Vue/Nuxt
  • Kibo Commerce - Commerce platform with API-led focus targetting mid-tier companies (eCommerce, order management, Personalisation, POS)

Frontends

  • Shopify - eCommerce software as a service platform (Shopify for smaller retailers, Shopify Plus for larger)
  • Salesforce Commerce Cloud - eCommerce software as a service platform (previously called Demandware)
  • Hybris - owned by SAP
  • Magento - open source eCommerce platform written in PHP, recently moved to being offered in a software as a service approach (previously owned by eBay, now owned by Adobe)

Optimization

  • Evolv - Optimized A/B testing

User Experience

  • Hero - Virtual shopping app, bring the store experience online.
  • bambuser - Live Video Shopping
  • Swym - Enhanced wishlists and back in stock notifications for Shopify Plus, BigCommerce, and Magento

Promotions Management

Merchandising

Digital Asset Management

Duty and Tax Calculation

  • Avalara - Duty and tax landed cost management with tax advise assistance, plugins for WooCommerce, Shopify Plus, Magento, NetSuite and more
  • Zonos - International duty and tax landed cost calculation and reporting with plugins for BigComemrce, Shopify, and Magento amoung others

Point of Sale

Software

Order Management

Providers/Platforms

  • Fluent Commerce - Order management with buy online pick up in store capabilities
  • Tecsys Retail Order Management - Order management for retailers, used to be called OrderDynamics pre-acquisition
  • stockinstore - Buy online pick up in store (BOPIS) SaaS solution
  • Doddle - eCommerce Collections and Returns
  • Shipstation - Order management platform with many carrier and platform integrations in addition to workflow tools.

Warehouse

Reading

Warehouse Management Systems (WMS)

  • ShipHero - great SaaS warehouse management system from a company which also runs over 100,000m2 of warehouses
  • Manhattan (purchase of Global Bay Technologies in 2014)
  • Koerber (Koerber purchased HighHump which purchased Accellos)
  • Microlistics (Purchased by Wisetech)
  • Peoplevox - SaaS WMS with many pre-built integrations to eCommerce and ERP platforms, also features an open API and the ability to subscribe to WMS events through webhooks.

Warehouse Automation

  • Vanderlande - Warehouse Goods to Person automation systems and robotics (Nike/Amazon/Alibaba/Zalando/The Iconic)
  • Locus Robotics - Autonomous Mobile Robots for warehouse automation
  • 6 River Systems - Autonomus Mobile Robotos for warehouse automation

Sourcing and Product Lifecycle Management

Providers/Platforms

Inventory

Providers/Platforms

Product Data

Providers/Platforms

  • Pimcore - Product master data and asset management
  • Arkeneo PIM - Product Information Management and Product Experience Management

Merchandise Planning

Supply Chain

Customer and Loyalty

Loyalty

Customer Data Platforms

  • Lexer - Customer data collect, analyse, segment, and integrate audiences to external platforms
  • Segment -
  • Simon Data - First party data collection, 60+ integrations with existing platforms, audience generation, email marketing
  • Hull -
  • Rudderstack -

Communication

  • Twilio - IVR, SMS, Voice, Video, SIP, Email (Sendgrid)
  • Freshdesk - Customer service ticketing (+ voice, chat)
  • Moengage - Customer engagement plaform for apps and websites, handling analytics, app push, SMS, and email
  • Dot Digital - Email, SMS, Social
  • Klaviyo - Email marketing
  • Emarsys - Email marketing
  • Dash Hudson - Social media management platform
  • Gorgias - Customer service for online stores
  • Zendesk - Customer service ticketing (+ voice, chat)

Research and Testing

  • Hearsay - Platform to facilitate qualitative customer conversations
  • CrazyEgg - User interface heatmaps and recordings

Identity and Verifcation

  • data zoo - Identity verification and digital onboarding (100+ countries)
  • RapidID - Identity verification and anti-fraud prevention

Integration

Providers/Platforms

  • Apigee - API management platform (owned by Google)
  • Mashery - API management platform (owned by TIBCO)
  • Mulesoft - API management platform (owned by Salesforce)
  • Apiary - API management platform (owned by Oracle)
  • Kong - API, service discovery and mesh management platform
  • Celigo - iPaaS, integration platform
  • FarApp - integration between Netsuite and many eComemrce/3PL platforms
  • Glew - SaaS integration platform more than 150 pre-built integrations

Marketplaces

Providers/Platforms

Business Intelligence and Insights

Providers/Platforms

  • Amazon Web Services - Composable cloud analytics tools (AWS RedShift, AWS Glue, QuickSight,
  • Prefect - Dataflow automation
  • Python - PANDAS/SciKitLearn
  • Apache Spark
  • Sentient.ai (example: shoeme.ca)
  • Tableau
  • Metabase
  • Superset
  • Redash - Open source dashboard creation tool with integrations to many data storage solutions

Ancillary Technology

Providers/Plaftorms

  • Yext - Search for customer queries, listings, pages, reviews, and more
  • Purple Wifi (Social Wifi connectivity)
  • mPort MyPassport - fashion and health measurements
  • Queue It - Ensure bursty, high traffic eComm sites stay up.
  • FittingBox - The mirror reinvented

Retail News

  • RetailWeek
  • RetailWire
  • Inside Retail - Australian retail news
  • Power Retail - Australian retail news
  • Retail Info Systems News

Retail Conferences

  • Inside Retail Live - Sydney
  • IMedia Retail Summit - Gold Coast
  • Seamless Expo - Melbourne
  • Shop Talk - Las Vegas
  • Retail Leaders Forum - Sydney
  • Online Retailer - Melbourne, Sydney, New Zealand

Retail Podcasts