amazon-connect-snippets

This repo will contains some useful elements that i have created in my own time to better understand Amazon Connect and the eco-system which it runs in, along with addressing real-life issues within the contact centres

Feel free to use and comment if you found it useful or any suggestions.

##Close-Schedule

  • is for expcetions / closures to hours of operations.

Kinesis_lambda_transform

  • is for using when processing a batch of records that you then need to changes inline of the processing by Kinesis Firehose