Bulk Export and Delete Data Using the Zendesk API
This project includes the following Zendesk scripts:
Zendesk Support:
- ticket_delete.js
- ticket_export_incremental.js
- ticket_search.js
- ticket_subject.js
- user_delete.js
- user_search.js
Zendesk Guide:
- posts_export.js
- posts_patch.js
Usage
To run the scripts use the following commands.
| Command | Description |
|---|---|
| node ticket_delete.js soft-delete {Ticket IDs} | Soft delete tickets in bulk. Ticket IDs is a comma separated list. |
| node ticket_delete.js restore {Ticket IDs} | Restore tickets in bulk. Ticket IDs is a comma separated list. |
| node ticket_delete.js permanently-delete {Ticket IDs} | Permanently delete tickets in bulk. Ticket IDs is a comma separated list. |
| node ticket_search.js | Searches for ticket IDs needed to run ticket_delete.js |
| node ticket_export.js | Exports tickets in bulk |