taskrouterbot

An omni-channel routing bot, using Twilio TaskRouter.

You can read more about this on the Twilio blog.

This application provides a Call Center Interface for handling inbound customer inquiries from both SMS and Facebook, through the Twilio API.

Documentation

There are minimal comments in the code.

Disclaimer: this is my first code written in 10 years, and first ever in Node.js. This project is designed to b