microsoftconnect/intune-app-wrapping-tool-ios

'Account Not Set Up' after wrapping the iOS app

yogendrajs opened this issue · 3 comments

yogendrajs commented

Describe the issue
After successfully executing the commands for the app-wrapping tool for iOS, I deployed the LOB app to the Intune portal. But when the user tries to sign in to the app after installing, it says "Account Not Set Up".

The command being used is /Volumes/IntuneMAMAppPackager/IntuneMAMPackager/Contents/MacOS/IntuneMAMPackager -i <app.ipa> -o <app_wrapped.ipa> -p <provisioning_profile> -c <sha1 hash> -v true

The input app was signed with an Apple distribution certificate and an ad-hoc profile using XCode.

Prerequisites before wrapping the app

  • What platform is your app based on? React Native
  • XCode and command line tools: v15.1
  • Minimum iOS version chosen: v14.0
  • App Wrapping tool version: v19.0.1

Screenshot
IMG_4678

Intune App Portal
I've deployed the "App protection policy" to the user's security group and it also targets our custom LOB iOS app.
The app does not use MSAL as the identity provider for authentication.

Please take a look into what could've possibly been missed and let me know if any additional details need to be added.

yogendrajs commented

One more question: My app uses Safari as an in-app browser to complete the SSO login, but the wrapped app is not able to open it. It doesn't use MSAL.

abasore commented

@yogendrajs we would expect to see that error if the user was not licensed for Intune. Can you confirm signed in user has an active Intune license? Here is a doc with more info: https://learn.microsoft.com/en-us/mem/intune/fundamentals/licenses-assign

yogendrajs commented