Unable to open/pass information to MAM policy exempt app
Closed this issue · 3 comments
We have the iOS MAM setting “Send org data to other apps” set to Policy Managed apps. The issue is that any of the non-managed apps we include the “Select apps to Exempt” section are not launching or if launching are not populated with info we are passing to them.
Example: We are trying to pass information from the MAM app to the iOS native email app as well as to the native text message app. We have used the Native controller calls which we have been told are not support (confused as why not). We have used the cordova windon.open() and linking.openURL() calls and still we are not able to pass information to the exempt apps.
In some cases the exempt app will open but none of the passed text is populated in the app. In other cases the app will not open and we don’t receive any error message or the MAM notification indication this action is blocked. We have pulled the MAM app diagnostics logs and they aren’t provide any beneficial information to trouble shoot the issue.
Would like to understand what calls are required to have this work correctly. As this is currently delaying the deployment of our application.
Not sure if this is related to issue #45.
Regards,
Rooney
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Hi @rooneytx - this issue is the same as issues 126 and 127 in our SDK repository. As such I will close out this issue as well as 127 so that it can be tracked in a single place. At it's core, the problem is that the apps are attempting to use built-in view controllers to share data to the native Messages and Mail app when outgoing share policy is restricted to policy-managed apps with exemptions specified for "mailto" and "sms" URL schemes. Although the actual cross-platform code written is using the APIs you mentioned above to open URLs with those schemes, these calls appear to be getting translated into in-app view controller presentations at the native layer, and since the scheme exemption list currently applies only to URLs, these view controllers are blocked from being presented or data is blocked from being transferred to them. We are considering making a change to allow these VCs to be used when "mailto" or "sms" have been added to the URL scheme exemption list, but there are some concerns about potential inconsistencies this may introduce with regard to file attachments. I will post an update to issue 126 once the team has reached a decision. In the meantime, I would investigate if there's any way to work around or disable the apparent substitution of mailto and sms links with these native view controllers at the Cordova level.