Module created to allow for Work Order Operations from Track-it!'s WebService API, via PowerShell Invoke-WebRequest cmdlets. For use with other cmdlets and scripts.
Clone the repository into your $Home\Documents\WindowsPowerShell\Modules folder (create the Modules folder if you dont have one already)
cd $Home\Documents\WindowsPowerShell\Modules\
git clone git@github.com:mikepruett3/ps-trackitws.gitThen you can import the custom module into your running shell...
Import-Module ps-trackitwsRunning this function will create a Global Variable which is used with subsequent functions of this module.
This function is looking for two parameters at runtime...
| Parameter | Description |
|---|---|
| Server | The server name (Fully-Qualified) of the server running the Track-it! WebService API instance. |
| Credentials | The credentials used to connect to the Track-it! WebService API. These credentials must be configured with the Technician Role. |
Once you have these Environment Variables, run the following:
Connect-Trackit -Server <server-name> -Credentials <username>Creating a new WorkOrder in Track-it! WebService API can be performed by the following:
New-WorkOrder -Summary 'Description of the problem' `
-Status 'Open' #Cannot create a Closed ticket, must allways be open! `
-Technician 'Your Name' `
-Requestor 'Requestors Name' `
-Company 'Company Name' `
-Priority 'WorkOrder Priorty' `
-Category 'WorkOrder Type' `
-Type 'WorkOrder Type' `
-SubType 'WorkOrder SubType' `
-Computer 'Computer or Asset Name (if required)' `Retrieving an existing WorkOrder in Track-it! WebService API can be performed by the following:
Get-WorkOrder -WorkOrder 'WorkOrder Number'Closing an existing WorkOrder in Track-it! WebService API can be performed by the following:
Close-WorkOerder -WorkOrder 'WorkOrder Number'Disconnect-Trackit