RoboChat
A SaaS ( Software as a Service ) WhatsApp business customer service platform
Owner Main Features
- Add/Edit clients
- Add/Edit subscribe packages
- Add/Edit subscriptions
Client's Main Features
RoboChat offers its subscribed clients a complete customer service platform when they can
- Subscribe/Renew to one of the packages that have been built on the WooCommerce system -Add their customer service team staff
- Link the Business's official WhatsApp number to one platform and allow the customer service staff to do all the conversations with customers through this number from unlimited devices
- Edit team member's permissions or what can do, which customer segments can deal with
- Dynamic answers template builder
- Bulk WhatsApp Sender
- ChatBot Builder
- Customer's detailed archive
- full conversations history
- Rude words filter