newrelic/nri-perfmon

Seeing the following nri-perfmon errors in Windows event logs!! Please assist.

Closed this issue · 6 comments

Log Name: Application
Source: nri-perfmon
Date: 5/11/2020 9:20:44 AM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: COACMPAPPUAT01.brighthorizons.com
Description:
Exception occurred in processing next value. Instance '_LM_W3SVC_6_ROOT' does not exist in the specified Category.
at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName)
at System.Diagnostics.PerformanceCounter.NextSample()
at System.Diagnostics.PerformanceCounter.NextValue()
at NewRelic.PerfmonPlugin.PollPerfCounters() in Z:\eclipse\nri-perfmon\nri-perfmon\Plugin.cs:line 452
Event Xml:



0
2
0
0x80000000000000

18397552
Application
COACMPAPPUAT01.brighthorizons.com



Exception occurred in processing next value. Instance '_LM_W3SVC_6_ROOT' does not exist in the specified Category.
at System.Diagnostics.CounterDefinitionSample.GetInstanceValue(String instanceName)
at System.Diagnostics.PerformanceCounter.NextSample()
at System.Diagnostics.PerformanceCounter.NextValue()
at NewRelic.PerfmonPlugin.PollPerfCounters() in Z:\eclipse\nri-perfmon\nri-perfmon\Plugin.cs:line 452

Please see the attached Windows Events bundle.

Can you please run the following command in Command Prompt (as Administrator):

cd "c:\Program Files\New Relic\newrelic-infra\custom-integrations"
nri-perfmon\nri-perfmon.exe -v > ~\Desktop\nri-perfmon.verbose.log

Let the command run for 10 seconds or so and then stop the process.
Then, please post the log to this ticket.

Sure Seth, please see attachment.

Oops, verbose didn't run, I forgot "true" in the command. Please re-run like so:

cd "c:\Program Files\New Relic\newrelic-infra\custom-integrations"
nri-perfmon\nri-perfmon.exe -v true > ~\Desktop\nri-perfmon.verbose.log