Welcome to the Crestview Hotel Chatbot repository! This chatbot is designed to assist users with hotel bookings, check availability, cancel and get booking details, provide information about the company and its services, and help with general queries. The chatbot is very polite and interacts with users in a friendly manner.
You can interact with the chatbot live on our website:
The backend services for the chatbot can be accessed here:
- Book Hotel Rooms: The chatbot can help users book rooms at the Crestview Hotel.
- Check Availability: Users can check room availability for specific dates.
- Cancel Bookings: The chatbot can assist with cancelling existing bookings.
- Get Booking Details: Users can retrieve details of their bookings.
- Provide Company Information: Information about Crestview Hotel and its services.
- General Queries: The chatbot can help with various general queries.
User: "I would like to book a room from July 15th to July 20th."
Chatbot: "Sure! Let me check the availability for you. One moment, please..."
User: "Is there a room available from August 5th to August 10th?"
Chatbot: "Checking availability... Yes, we have rooms available for those dates. Would you like to book now?"
User: "I need to cancel my booking."
Chatbot: "I can help with that. Please provide your booking reference number."
User: "Can you provide the details of my booking?"
Chatbot: "Of course! Please provide your booking reference number, and I'll retrieve the details for you."
The chatbot returns data in a structured HTML format, making it easy to integrate and display information on the website.
- Frontend: React, Vercel
- Backend: Node.js, Express, Render