Exception getting hosted resource hashes
Closed this issue · 2 comments
Subzero does not seem to process my Plex shows or movies when I refresh all metadata on my plex show or movie libraries. It apparently tried to work at one point before I paid to become an OpenSubtitles VIP member, but it didn't put the SRT files with the ts files as I expected, and it only downloaded 13 of the ~200 shows/movies in my "new" installation on my Synology DS1520 server. Trying to figure it out, I turned on debug and when I restarted Plex, Subzero logged:
2022-10-31 13:17:48,998 (7f15ce4b4808) : CRITICAL (runtime:1299) - Exception getting hosted resource hashes (most recent call last):
File "/volume2/@appstore/PlexMediaServer/Resources/Plug-ins-44a5bbd28/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 1293, in get_resource_hashes
json = self._core.networking.http_request("http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes", timeout=10).content
File "/volume2/@appstore/PlexMediaServer/Resources/Plug-ins-44a5bbd28/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 242, in content
return self.str()
File "/volume2/@appstore/PlexMediaServer/Resources/Plug-ins-44a5bbd28/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 220, in str
self.load()
File "/volume2/@appstore/PlexMediaServer/Resources/Plug-ins-44a5bbd28/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 158, in load
f = self._opener.open(req, timeout=self._timeout)
File "/volume2/@appstore/PlexMediaServer/Resources/Python/python27.zip/urllib2.py", line 435, in open
response = meth(req, response)
File "/volume2/@appstore/PlexMediaServer/Resources/Python/python27.zip/urllib2.py", line 548, in http_response
'http', request, response, code, msg, hdrs)
File "/volume2/@appstore/PlexMediaServer/Resources/Python/python27.zip/urllib2.py", line 473, in error
return self._call_chain(*args)
File "/volume2/@appstore/PlexMediaServer/Resources/Python/python27.zip/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/volume2/@appstore/PlexMediaServer/Resources/Python/python27.zip/urllib2.py", line 556, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 404: Not Found
I'm attaching a Zip file with the Plex and Subzero logs, the Plex Database, and a png showing where it put the 9 srt files.
SubZeroIssue.zip
Did some more troubleshooting, and it appears that subzero does get connected to 127.0.0.1:32400, so I don't understand why it is not downloading any more subtitles. See attached PDF file for details.
PlexMediaServer.pdf
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