DiscordTickets is a Discord bot for managing support ticket channels, to allow you and your team to provide better and quicker assistance to your members/customers. It is a free, open-source, and self-hosted alternative to Ticket Tool and TicketsBot premium/whitelabel plans.
- Highly customisable.
- Ticket "panel" / "widget" (react to embed to create ticket).
- Simple commands.
- Supports multiple databases: SQLite (easy, default), MySQL (recommended), MariaDB, PostgreSQL and Microsoft SQL Server.
- Most (all of the best) features of the premium bots, for free.
- Self-hosted with your bot application, your logo and guild name.
- Optional express.js server for web archives: DiscordTickets-Portal.
The mention and embed text are customisable. The images are randomly selected and can be changed or disabled.
For installation, configuration, usage, and other information, go to the wiki.
Basic installation support will be provided on Discord, however if you really don't know what you're doing, you can purchase the premium support setup service and I will install the bot and portal (archives web server) for you.
Mount volume in /usr/src/app/user. Content has to be the same file strukture as in /user folder.
Modify config.js and .env as required.
Go to the wiki, or ask for help in #support on Discord.
