pingdotgg/uploadthing

[billing]: How do I pay for org plan instead of personal?

Closed this issue · 3 comments

jcontini commented

I understand that this issue may be closed if it should be filed in another category

  • I understand

My issue

Hi! I tried to make an organizational plan from the start, but it wouldn't let me until I made a paid plan on my personal account.

So I bought the $10 a month plan on my personal account, and then I created an organization, but now the organization wants me to buy it again.

I just wanted to create an organization with a paid plan from the start, but now I have a free organization plan and a pro-personal plan. How can I transfer the paid license from my personal plan account to the organization account? It's all in the same email.

Thanks! Hope filing an issue is ok - I couldn't find a support option from the dashboard or docs.

juliusmarminge commented

the plans are not linked to your account, it's linked to the app, and we currently limit orgs to paid apps. So, after you've upgraded the app to a paid plan, you can create an org and transfer the app there by going to settings, then transfer

markflorkowski commented

What Julius said is correct, however this is good feedback to hear. I will put some time into thinking about how we can make it more clear/allow you as a user to create an app directly in an org within the checkout flow.

jcontini commented

Thanks @juliusmarminge @markflorkowski!

I transferred the plan to the org but was then taken to a 404 page https://uploadthing.com/dashboard/koeyqm8ijj/settings

Seems to have worked though so I'm good to go! Thank you.

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