Download a zipped archive with the platform's informations and logs to identify issues easier (can take more than 5 min to generate).
- Clone this repository on to your centreon central server :
git clone https://github.com/ykacherCentreon/support_debug_archive.git ~/support_debug_archive
- Backup the content of /usr/share/centreon/www/include/Administration/parameters/debug :
cp -r /usr/share/centreon/www/include/Administration/parameters/debug{,.origin}
- Copy all the files from this repo in /usr/share/centreon/www/include/Administration/parameters/debug :
/bin/cp ~/support_debug_archive/* /usr/share/centreon/www/include/Administration/parameters/debug
- Change the
ProxyTimeout
setting of apache to1000
in the configuration file :
- Path for RHEL :
/etc/httpd/conf.d/10-centreon.conf
- Path for Debian :
/etc/apache2/sites-available/centreon.conf
- Enjoy in Administration > Parameters > Debug :
Incase there is any issue with the tool, check the log files below for clues :
/var/log/centreon/get_platform_log_and_info.log
/var/log/php-fpm/centreon-error.log