Welcome

Author: Prateek Mehrotra
Contact: prateek123 at gmail dot com

UI is bare minimum and can be enhanced. I dont have exposure to Angular so I used rails view and simple JS to render

Heroku | http://pm-desk-app.herokuapp.com/

Clone app

$ git clone https://prateekm21@bitbucket.org/prateekm21/desk_app.git

PREP

bundle install

Run Specs

bundle exec rspec -fd

API

GET /desk/cases

When cases cannot be retrived

response status code: 422

{
  error: "Could not retrieve case info"
}

When cases can be retrieved

response status code: 200

[
 {
    id: 1,
    external_id: null,
    blurb: "Thanks for trying Desk.com"
    subject: "Welcome to Desk.com",
    ...
 },
 {......}
]

GET /desk/retrive_labels

When labels cannot be retrived

response status code: 422

{
  error: "Could not retrieve labels info"
}

When labels can be retrieved

response status code: 200

[
 {
   name: "Abandoned Chats",
   description: "Abandoned Chats"
 },
 {
   name: "Escalated",
   description: "Escalated"
 },
 { .... }
]

POST /desk/create_label

options:

 {
  label:  "",
  description: "",
  type: [case, macro, or article]
  color:[default, blue, white, yellow, red, orange, green, black, purple, brown, grey, pink]
 }

When labels cannot be added

response status code: 422

 {
   "error": {
   "message": "Validation Failed",
   "errors": {
     "name": [
         "taken"
      ]
    }
  }
 }

When labels addition is success
response status code: 200
```
{
  success: "label added"
}
```