Account recovery request

Question

Account recovery request

Closed this issue 12 days ago · 3 comments

mi-learn commented a month ago

PyPI Username

iguessidothings

Reason for request

Lost access to email address

Recovery Codes

I never generated or have lost access to the recovery codes for my account

Code of Conduct

I agree to follow the PSF Code of Conduct

Acknowledgement

I understand that it may take a significant amount of time to process my account recovery request.

Answer 1 · 2024-09-03T18:12:53.000Z

Hi @mi-learn,

Please contact support@pypi.org with an email address that you would like your account to be associated with and please reference this link (#4647). We will proceed from there. Thanks!

Answer 2 · 2024-09-04T22:37:48.000Z

Hi @mi-learn,

Thanks for sending over your preferred email. I have initiated an account recovery process and instructions are being sent to your preferred email address. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

Answer 3 · 2024-09-13T00:39:24.000Z

Hi @mi-learn,

I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.