Account recovery request
Closed this issue · 3 comments
PyPI Username
sjpark
Reason for request
Lost 2FA authentication app or security token
Recovery Codes
- I never generated or have lost access to the recovery codes for my account
Code of Conduct
- I agree to follow the PSF Code of Conduct
Acknowledgement
- I understand that it may take a significant amount of time to process my account recovery request.
Hi @sjpkorea,
In order to start the account recovery process to reset your 2FA and recovery codes, your account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into your account, there was no such active link.
What I can offer as a workaround is for you to send an email to support@pypi.org confirming your intent to reset your 2FA and recovery codes with a link to this issue (#4669). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks!
i use two id as like sjpkorea and sjpark, one is control xython project and another is manual for github,
few week ago i had recovered for sjpkorea, but this time my request if for sjpark, as i mentioned in pypi username (sjpark)
any way, my request is for recover sjpark account
(for your further information, even i tried to first step login as sjpark, writer is mentioned sjpkorea)
Hi @sjpkorea,
Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.