Account recovery request

Question

Account recovery request

Closed this issue 3 days ago · 3 comments

evallesp commented 15 days ago

PyPI Username

'evallesp'

Reason for request

I've written wrong the email address and I don't see the way to fix that, so I cannot verify my account

Recovery Codes

I never generated or have lost access to the recovery codes for my account

Code of Conduct

I agree to follow the PSF Code of Conduct

Acknowledgement

I understand that it may take a significant amount of time to process my account recovery request.

Answer 1 · 2024-12-13T01:04:03.000Z

Hi @evallesp,

Please contact support@pypi.org with an email address that you would like your account to be associated with and please reference this link (#5290). We will proceed from there. Thanks!

Answer 2 · 2024-12-19T09:55:08.000Z

Done, thanks

Answer 3 · 2024-12-23T23:11:38.000Z

Hi @evallesp,

I have updated the primary email address on the account. Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.