pre-tickets ie- inbound requests
- create
- list
tickets
- build from pre-tickets
TODO:
slugify. kue
create connection polling to ticket api.
create logic to automatically read inbound data, and call ticket api.
if 200, delete.
else set update time of inbound and save.
valid:
http://127.0.0.1:8080/inbound/create/?some=what&type=call http://127.0.0.1:8080/inbound/create/sms/?some=what
- create ticket
- track ticket
- set status
- reply
- set status
- re-assign
- new ticket
- ticket status change
- assignment change