Congratulations, you are one step closer to getting your issue resolved!
Issue list: https://github.com/makersacademy/issues/issues
Waffle board: https://waffle.io/makersacademy/issues
Waffle script: auto escalate issues across board here
You're stuck, you want to become unstuck. To increase the likelihood of this, make sure your issue has:
- Descriptive title
- ❌ Somebody please heeeeeeelp!
- ✔️ SSL error using mailgun on laptop (works on Heroku)
- Descriptive message
- ❌ I'm stuck on the thingy
- ✔️ Error logs, screenshots & links to your code
- Labels & Milestones
- Your peers, alumni & coaches will be monitoring the issues, if you do not correctly label them it may not get picked up and resolved!
Participation
- DO post a solution to the problem if you figure something out
- DO upvote/comment on an issue if you're also having it so issues can get prioritised by number of people it's affecting. It's likelier to be resolved faster
Searching issues on Github
Learn how to use advanced operators to help you to filter the issues to ones relevant to you. Add a search query as a bookmark to your browser to access them quickly.
https://help.github.com/articles/searching-issues/
Stackoverflow guidelines
http://stackoverflow.com/help/how-to-ask
http://stackoverflow.com/help/dont-ask
http://stackoverflow.com/help/how-to-answer
Issues roadmap
- Setup an issues repo, documentation
- Define workflows/escalation policies
- Integrate to our end of week summary on the issues people are stuck on
- Integrate with slack for notifications