/Norman_AI

Primary LanguageJavaScript

Norman_AI

EMPOWERING EFFECTIVE CUSTOMER SERVICE

Objective:

To develop and deploy an AI-powered chat platform that:

  1. Enhances customer satisfaction by providing immediate, accurate responses.
  2. Empowers customer service representatives with AI tools to streamline their workflows.
  3. Reduces operational costs and improves efficiency through automation.

Project Summary:

Our Customer Service AI ChatBot leverages the power of OpenAI's advanced language models to provide quick, accurate, and personalized responses to customer inquiries. By integrating this AI-driven solution into a seamless web and mobile interface, we empower customer service representatives with tools to enhance their efficiency and effectiveness while providing customers with a superior support experience.

Mission Statement:

To revolutionize and empower customer service by harnessing artificial intelligence, creating a seamless and efficient experience for both customers and customer service representatives, while setting a new standard for responsiveness and satisfaction.

Setup Instructions:

Start with the client-side:

cd client
npm install
npm run dev

Open a new terminal tab to run the server-side:

cd ..
cd server
pipenv install
pipenv shell
python app.py