/helpdesk

A simple ticket system made with AdonisJS

Primary LanguageJavaScriptGNU General Public License v3.0GPL-3.0

Welcome to Helpdesk!

This is a sample app that I made with AdonisJS for testing purporse. I got use it in production with no problem at all. The source files and database are in portuguese, I translated only the views.

I do not work on this code anymore, do what you want =)

App

The app is a simple server rendered web system for helpdesk, a simple ticket system. It has these characteristics:

  • 3 users profiles
    • Admin: Can register new things and view operators activities (and do everything that operator can do)
    • Operator: Can attend the tickets and create tickets in the name of the users
    • User: Can create tickets only for yourself

Dependencies

  • Bootstrap 4
  • Bootstrap select
  • Datatables
  • Alertify
  • Summernote WYSIWYG
  • AdonisJS (Node framework)
  • PostgreSQL (Production)
  • SQLite (Development)

Try it

You can try the app at heroku

Login with default users (no password required):

  • admin
  • operator
  • user

Know Problems

  • Sending email was disabled in this test.
  • Need to do authentication, because I was using Ldap and I removed - this because are too specific.
  • Need to paginate datatables result at server side

License

GNU GENERAL PUBLIC LICENSE v3