/private_comment_app

Zendesk app to make private comments while typing public comments

Primary LanguageJavaScriptOtherNOASSERTION

⚠️ Use of this software is subject to important terms and conditions as set forth in the License file ⚠️

Private Comments App

Description:

An app which uses the below endpoints:

  • /api/v2/{{ticket_id}}/.json

The app is designed to create a way for Zendesk agents easily add private comment to a ticket while also typing a public comment.

App location:

  • Ticket sidebar

Features:

  • Make private comment

Set-up/installation instructions:

Install and activate the app, then open a ticket.

Screenshot(s):

screenshot-1