smn/servicerating-docker

NDOH MomConnect Apps

Includes 3 different apps - for use by: 1. Clinic workers - upon confirmed pregnancy 2. Community Health Workers - for suspected pregnancy 3. Public use

Idea is:

1. Clinic worker gathers mom's data:

   1. Phone number
   2. Due date
   3. Identification
   4. Language pref

2. CHW worker gathers woman's data:

   1. Phone number
   2. Identification
   3. Language pref

3. Public registration:

   1. Choose their language
   2. Ask if they suspect pregnancy
   3. Supply ID

Metrics produced: Note all metrics are prepended by their <env>, e.g. 'qa.'

• sum.unique_users
• sum.subscriptions

• clinic.sum.unique_users
• chw.sum.unique_users
• personal.sum.unique_users
• smsinbound.sum.unique_users
• servicerating.sum.unique_users

• servicerating.sum.unique_users.transient

• clinic.avg.sessions_to_register
• chw.avg.sessions_to_register
• personal.avg.sessions_to_register

• clinic.percentage_users
• chw.percentage_users
• personal.percentage_users
• clinic.<state-name>.no_incomplete (1 metric for each state name except end states)
• chw.<state-name>.no_incomplete
• personal.<state-name>.no_incomplete
• clinic.percent_incomplete_registrations
• clinic.percent_complete_registrations
• chw.percent_incomplete_registrations
• chw.percent_complete_registrations
• personal.percent_incomplete_registrations
• personal.percent_complete_registrations
• clinic.sum.doc_to_jembi_success
• clinic.sum.json_to_jembi_success
• chw.sum.doc_to_jembi_success
• chw.sum.json_to_jembi_success
• personal.sum.json_to_jembi_success
• clinic.sum.doc_to_jembi_fail
• clinic.sum.json_to_jembi_fail
• chw.sum.doc_to_jembi_fail
• chw.sum.json_to_jembi_fail
• personal.sum.json_to_jembi_fail

• sum.optout_on.clinic
• sum.optout_on.chw
• sum.optout_on.personal

• sum.baby_sms

• sum.optouts

• sum.optout_cause.miscarriage
• sum.optout_cause.babyloss
• sum.optout_cause.stillbirth
• sum.optout_cause.not_useful
• sum.optout_cause.other
• sum.optout_cause.unknown (smsinbound)

• sum.optout_cause.loss
• sum.optout_cause.non_loss

• percent.optout.all (total optouts / total subscriptions)
• percent.optout.non_loss (non-loss optouts / total subscriptions)
• percent.optout.loss.msgs (percentage loss optouts that chose to get messages)

• optout.sum.subscription_to_protocol_success (vumi success)
• optout.sum.subscription_to_protocol_fail (vumi failure)
• optout.sum.json_to_jembi_success (jembi success)
• optout.sum.json_to_jembi_success (jembi failure)

• servicerating.sum.sessions

• servicerating.sum.sessions.transient

• servicerating.avg.sessions.rate_service (avg sessions to rate service)

• servicerating.sum.question_1_friendliness.exits
• servicerating.sum.question_2_waiting_times_feel.exits
• servicerating.sum.question_3_waiting_times_length.exits
• servicerating.sum.question_4_cleanliness.exits
• servicerating.sum.question_5_privacy.exits

• servicerating.sum.servicerating_success
• servicerating.sum.servicerating_to_jembi_success
• servicerating.percent.complete_serviceratings
• servicerating.percent.incomplete_serviceratings

Analytics produced:

• self.contact.extra.<question> (responses to each question per user)
• sum.sessions (metric) (number of sessions - total)
• self.user.extra.metric_sum_sessions (number of sessions - per user)
• self.contact.extra.last_stage (position in menu where each user drops off)
• self.contact.extra.metric_sessions_to_register (number of sessions needed to complete registration per user)
• self.user.extra.no_registrations (number of registrations for other numbers)
• self.contact.extra.opt_out_reason (reasons for optout per person)