This project is a Node.js script that allows you to call the Zendesk API, fetch all active macros, and list them in a CSV file. It provides a convenient way to export and analyze macros in a structured format.
The purpose of this project is to automate the retrieval of active macros from a Zendesk account and store them in a CSV file. It can be useful for various purposes, such as:
- Auditing and reviewing macros
- Analyzing macro usage and performance
- Sharing macro data with stakeholders
To use this project for your own Zendesk account, follow these steps:
- Clone the repository: Start by cloning this repository to your local machine.
git clone https://github.com/your-username/your-repository.git
- Install dependencies: Navigate to the project directory and install the required dependencies using npm or yarn.
cd your-repository
npm install
- Set up your Zendesk subdomain: Replace the
api_urlvariable in the code with the URL for your Zendesk subdomain.
var api_url = 'https://your-subdomain.zendesk.com/api/v2/macros/active.json?active=true';
- Set up your Zendesk API token: Create a
.envfile in the project directory and add your Zendesk API token.
ZENDESK_TOKEN=your-api-token
- Run the script: Execute the script by running the following command in the project directory.
node script.js
The script will fetch the active macros from your Zendesk account, create a CSV file named output.csv, and store the macro data in it.
- Analyze the CSV file: Once the script completes execution, you can open the
output.csvfile to analyze the fetched macro data using spreadsheet software or any CSV reader.
This project is licensed under the MIT License. You can find the full license text in the LICENSE file.
Feel free to customize and modify the code according to your needs. Contributions are also welcome! If you encounter any issues or have suggestions, please open an issue or submit a pull request.
Happy macro fetching!