More suitable for team use, one person configuration, for use throughout the company
Online customer service
Support multiple channels, multiple routing strategies, and detailed assessment indicators
Seating workbench
Work order system
Seat management
Data dashboard
manual knowledge base
Skill group management
Real-time monitoring
Announcements
sensitive words
CRM
Report function,
Provide customers with integrated customer service workbench services
Social IM
friend chat
group chat
Enterprise Instant Messaging/IM
Multi-level organizational structure
role management
Permission management
Chat record management
Getting Started
# Notice: this repo is still under ative development, # many features are not completed or not stable,the docs are not completed
git clone https://github.com/Bytedesk/bytedesk.git
# config file: bytedesk/starter/src/main/resources/application-dev.properties# use maven && vscodecd bytedesk
mvn install -Dmaven.test.skip=true
# protobuf is used to generate java code, you may need to install protobuf on your machine#cd bytedesk/starter
mvn spring-boot:run
# release jar:cd bytedesk/starter
mvn package -Dmaven.test.skip=true
java -jar bytedesk-starter-0.2.3-BYTEDESK.jar
# background run:# nohup java -jar bytedesk-starter-0.2.3-BYTEDESK.jar## local preview:
developer: http://127.0.0.1:9003/dev
web: http://127.0.0.1:9003/
admin: http://127.0.0.1:9003/admin, user/password: admin@email.com/admin
agent: http://127.0.0.1:9003/agent, user/password: admin@email.com/admin
chat: http://127.0.0.1:9003/chat?t=0&sid=default_agent_uid&
api docs: http://127.0.0.1:9003/swagger-ui/index.html
actuator: http://127.0.0.1:9003/actuator
h2-console: http://127.0.0.1:9003/h2-console, path: ./h2db/weiyuim, user/password: sa/sa