This is 'sassist', Dell SupportAssist log collector agent for Linux.
Dell SupportAssist embedded in Dell iDRAC helps with troubleshooting/debugging issues with Dell PowerEdge Server hardware/OS.
'sassist' is an agent that runs on the Linux Operating System to work with Dell iDRAC enabling log and configuration collection. It uses native log/configuration collection tools like sos and supportconfig available in popular Linux distributions.
'sassist' requires Dell iDRAC 9 or later.
- User initiates SupportAssist Collection from Dell iDRAC through any of the available interfaces (Web UI, wsman, redfish, racadm)
- 'sassist' collects system logs/configuration and packages it for use by Dell iDRAC.
- Dell iDRAC aggregates OS/firmware/hardware logs and makes it available via the requested method.
- 'sassist' is available in Fedora 29, openSUSE Leap 15.4 and Tumbleweed. It can be installed from the default repository. On SUSE Linux Enterprise Server 15 SP4 it is available via SUSE PackageHub.
- Pre-built packages for RHEL (CentOS, Fedora) and SLES (OpenSUSE) based distributions are available here
- Download the tarball.
tar xf <VERSION>.tar.gz
make
- TODO
-
Install package
$ sudo yum install sassist-<version>.rpm
OR
$ sudo zypper in sassist-<version>.rpm
-
Start sassist
$ sudo systemctl enable --now sassist
racadm supportassist accepteula
racadm supportassist collect -t sysinfo,osAppAll -f <REPORT_LOCATION>
- Report will be saved in REPORT_LOCATION
- More details here
- Navigate to Maintenance -> SupportAssist
- At the “SupportAssist Registration” screen, click "Cancel" (The support to automatically/periodically collect and upload logs to Dell Support sites is still not available with ‘sassist’. Until then, the log collection can only be initiated manually).
- Click “Start a Collection”
- Check “OS and Application Data” and click “Collect”
- Accept EULA and click “Continue”
- Monitor Progress. The process would take a couple of minutes.
- On completion, click “Ok” and save the “zip” archive. This can be used for analysis/debugging.
- More details here
- Do not run SupportAssist Collection while updating system firmware components with Dell DSU.
Send patches and suggestions to the following mailing list with "sassist: " in the subject line: mailing list