config-item

There are 8 repositories under config-item topic.

mo-azfar/OTRS-Customer-ITSM-Config-Item-Overview
Add ITSM Config Item overview at customer portal
Language:Perl3 1 10
mo-azfar/OTRS-Ticket-Config-Item-Details
OTRS - Get Config Item additional details from dynamic field ITSMConfigItemReference and and update it to another specific ticket dynamic field.
Language:Perl2 1 21
mo-azfar/OTRS-Config-Item-Read-Only-Field
Read only definition field for config item
Language:Perl1 1 0
mo-azfar/Znuny-DynamicFieldConfigItem-RestrictCIByCustomerUser
Restrict the value of dynamic field config item based on customer user or customer company
Language:Perl1 1 0
mo-azfar/OTRS-Config-Item-Notification
Check Config Item (ci) expiring date and if within current month and next 1/2/3 month , create ticket to notify agent.
Language:Perl1 01
mo-azfar/OTRS-Statistic-for-Related-CMDB-Item
Extend OTRS static stats for CMDB Config Item which are connected to the ticket.
Language:Perl1 0
mo-azfar/Znuny-Config-Item-Notification
Send Config Item Notification Upon Reach Alert Date Time (Email / Telegram)
Language:Perl1 0
mo-azfar/Znuny-Config-Item-Serial-Number-Scanner
Enable customer user to scan QR Code (Serial Number) to get ConfigItem complete data and append it to new screen ticket body.
Language:Perl1 01