/slack-bot-customer-service

#justSTAR

Primary LanguagePython

Customer-Service Slack Bot

HackDayDemo.mp4

Features

  • Built with Mistral v0.2 AI model
  • Built with Python/Flask
  • Built with Slack Event API to set up all Slack slash commands
  • Sends the optimal companies that satisfy users’ commands
  • Interact based on commands

Benefits

  • Easy to get recommendation
  • Easy to rate services
  • Saves time
  • Lightweight and low cost

How to run

  • Open an terminal and type ngrok http 5000
  • Copy the Forwarding URL and paste to Slack App
  • Open a new terminal and run bot.py

How to use

  • /recommendation <SERVICE>: Return a list of corresponding services. For example, /recommendation beauty, /recommendation ai, /recommendation healthcare, etc.
  • /rate <COMPANY>: Give the rate of a service/company. For example, /rate Google, /rate Luminary, /rate KeyMe, etc.
  • /rate <COMPANY> <SCORE 0-5>: Rate a service/company in a scale of 5. For example, /rate Google 1, /rate Luminary 5, /rate KeyMe 3.7, etc.

Members

  • Chengling Zheng
  • Lauren Fitzharris
  • Truong Dang