[Bug] Always crashes with some models of scanners [sf#37]
Opened this issue · 1 comments
Reported by msdi on 2014-03-27 10:46 UTC
Hi,
The twain sample app is really useful to debug software when it works. The only problem is that it crashes everytime on certain types of scanner as soon as you connect to the datasource.
The cmd version doesnt crash and works well but naturally don't give as much information and the mfc version.
We have a twain application using dynamsoft web twain ocx and their official method of debugging is to download twain sample app. Our user based as about 2500 installs so when we need to debug we install twain sample app. Most of the time it works very well, but everytime we see an
HP Office Jet (6500,7500,8500,8600) it just crashes as soon as we open the datasource.
The same happens with Kodak i1220 Plus Scanner, it also happens on other models, but these are frequently seen and crash everytime.
It does this on xp, vista, windows 7 and windows 8 so the os doesnt seem to be the cause.
Is that a known issue ? If not, how can I help you ? I can easily test if you give me some tests you want me to do for you.
Regards
Commented by mihailm on 2014-04-03 14:53 UTC
Hi Ian,
I did tested latest kodak I1220 drvier (KDS v12.5 2013/08/15) from the web with latest TWAIN Sample app (ver. 2.1.2.0) from sourceforge on Windows 8 x64. I do not see the see any crashes.
Are threre any other details which can help reproducing the issue?
Best regards,
Mihail Mikov
From: Ian Lord msdi@users.sf.net
To: Ticket 37 37@bugs.twain-samples.p.re.sf.net
Sent: Thursday, March 27, 2014 6:46 AM
Subject: [twain-samples:bugs] #37 Always crashes with some models of scanners
[bugs:#37] Always crashes with some models of scanners
Status: open
Group: Application GUI
Labels: Crashes
Created: Thu Mar 27, 2014 10:46 AM UTC by Ian Lord
Last Updated: Thu Mar 27, 2014 10:46 AM UTC
Owner: nobody
Hi,
The twain sample app is really useful to debug software when it works. The only problem is that it crashes everytime on certain types of scanner as soon as you connect to the datasource.
The cmd version doesnt crash and works well but naturally don't give as much information and the mfc version.
We have a twain application using dynamsoft web twain ocx and their official method of debugging is to download twain sample app. Our user based as about 2500 installs so when we need to debug we install twain sample app. Most of the time it works very well, but everytime we see an
HP Office Jet (6500,7500,8500,8600) it just crashes as soon as we open the datasource.
The same happens with Kodak i1220 Plus Scanner, it also happens on other models, but these are frequently seen and crash everytime.
It does this on xp, vista, windows 7 and windows 8 so the os doesnt seem to be the cause.
Is that a known issue ? If not, how can I help you ? I can easily test if you give me some tests you want me to do for you.
Regards
Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/twain-samples/bugs/37/
To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
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<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:12pt"><div><span>Hi Ian,</span></div><div><span>I did tested latest kodak I1220 drvier (KDS v12.5 2013/08/15) from the web with latest TWAIN Sample app (ver. 2.1.2.0) from sourceforge on Windows 8 x64. I do not see the see any crashes. </span></div><div><span></span> </div><div><span>Are threre any other details which can help reproducing the issue?</span></div><div> </div><div>Best regards,</div><div>Mihail Mikov</div> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 12pt;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 12pt;"> <div dir="ltr"> <div class="hr" style="margin: 5px 0px; padding: 0px; border: 1px solid rgb(204, 204, 204); height: 0px; line-height: 0;
font-size: 0px;" contenteditable="false" readonly="true"></div> <font face="Arial" size="2"> <b><span style="font-weight: bold;">From:</span></b> Ian Lord <msdi@users.sf.net><br> <b><span style="font-weight: bold;">To:</span></b> Ticket 37 <37@bugs.twain-samples.p.re.sf.net> <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, March 27, 2014 6:46 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> [twain-samples:bugs] #37 Always crashes with some models of scanners<br> </font> </div> <div class="y_msg_container"><br><div id="yiv9409053040"><div class="yiv9409053040markdown_content"><div class="hr" style="margin: 5px 0px; padding: 0px; border: 1px solid rgb(204, 204, 204); height: 0px; line-height: 0; font-size: 0px;" contenteditable="false" readonly="true"></div>
<div><b> <a class="yiv9409053040alink" href="http://sourceforge.net/p/twain-samples/bugs/37/" target="_blank" rel="nofollow">[bugs:#37]</a> Always crashes with some models of scanners</b></div>
<div><b>Status:</b> open<br>
<b>Group:</b> Application GUI<br>
<b>Labels:</b> Crashes <br>
<b>Created:</b> Thu Mar 27, 2014 10:46 AM UTC by Ian Lord<br>
<b>Last Updated:</b> Thu Mar 27, 2014 10:46 AM UTC<br>
<b>Owner:</b> nobody</div>
<div>Hi,</div>
<div>The twain sample app is really useful to debug software when it works. The only problem is that it crashes everytime on certain types of scanner as soon as you connect to the datasource.</div>
<div>The cmd version doesnt crash and works well but naturally don't give as much information and the mfc version.</div>
<div>We have a twain application using dynamsoft web twain ocx and their official method of debugging is to download twain sample app. Our user based as about 2500 installs so when we need to debug we install twain sample app. Most of the time it works very well, but everytime we see an<br>
HP Office Jet (6500,7500,8500,8600) it just crashes as soon as we open the datasource.<br>
The same happens with Kodak i1220 Plus Scanner, it also happens on other models, but these are frequently seen and crash everytime.<br>
It does this on xp, vista, windows 7 and windows 8 so the os doesnt seem to be the cause.</div>
<div>Is that a known issue ? If not, how can I help you ? I can easily test if you give me some tests you want me to do for you.</div>
<div>Regards</div>
<div class="hr" style="margin: 5px 0px; padding: 0px; border: 1px solid rgb(204, 204, 204); height: 0px; line-height: 0; font-size: 0px;" contenteditable="false" readonly="true"></div>
<div>Sent from sourceforge.net because you indicated interest in <a href="https://sourceforge.net/p/twain-samples/bugs/37/" target="_blank" rel="nofollow">https://sourceforge.net/p/twain-samples/bugs/37/</a></div>
<div>To unsubscribe from further messages, please visit <a href="https://sourceforge.net/auth/subscriptions/" target="_blank" rel="nofollow">https://sourceforge.net/auth/subscriptions/</a></div></div></div><br><br></div> </div> </div> </div></body></html>