Call agent servers
The library simplifies the development of telephony related applications in node.js by abstracting a CallAgentServer.
Additionally, it abstracts a socket CallAgentServer.
It also provides concrete implementations of the CallServer --- currently, only one: SocketIo.
Implementation based on Socket.IO.
A CallAgentServer can perform the following:
start(port)--- starts listening on the port,acknowledgeCallBooked(agentId, callId)--- acknowledges that the call has been booked by the agent,acknowledgeCallBridged(agentId, callId)--- acknowledges that the call has been bridged with the agent,acknowledgeCallEnded(agentId, callId)--- acknowledges that the call has ended.
CallAgentServer emits the following events:
agent.connected--- with the value of agent ID --- when an agent has become available,agent.ready--- with agentId and address --- when the address of the agent has been established,agent.disconnected--- with the value of agent ID --- when the agent has become unavailable,call.termination.requested--- with the value of agent ID --- on a request for terminating the call the agent is on.
Use CallAgentServer.on(EVENT_NAME, (args) => { /* what to do */ }) to listen for an event and act whenever it occurs.
Tests can be found in the tests/ folder: make test or make test-coverage to run them.
const agentServer = new SocketIoServer();
agentServer.start(3988);
agentServer.on('agent.connected', (agentId) => {
log('Agent connected:', agentId);
/* do sth more */
});