UVdesk

Uvdesk Is an online SAAS based customer support help-desk software which allows customers to communicate over email , Social media with task management.

UVdesk module for Magento2

Using this module, you can integrate UVdesk with your Magento2 site. From where

You will be able to view all tickets.
Reply tickets from your Magento2 admin panel with other options like Assignment, Update and many more.
Magento2 customers will be able to see all tickets in there dashboard. Customers can add more ticket, can communicate.

Documentation

If you are having trouble understanding workflow of this module then this is for you :) How to use.

Installation

Install through composer:

Run Following Command via terminal
composer config repositories.magento2_uv_desk_connector vcs https://github.com/uvdesk/magento.git
composer require webkul/uvdeskconnector:dev-master
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
Flush the cache and reindex all.

Manual Installation:

Unzip the respective extension zip and then move "app" folder (inside "src" folder) into magento root directory.
Run Following Command via terminal
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
Flush the cache and reindex all.

Contributing

This is an open source project. If you'd like to contribute

Fork it.
Add your branch using git checkout -b your-branch
Add your changes and commit git commit -m "your changes
Push to your branch git push -u origin your-branch
Create new pull request.

Support