Hyper secret project from Evil Corp
You must enable read/write permission on USB devices. Each operating system has it's own facilities.
Crete a rule file for UDEV system and restart it.
$ sudo sh -c 'echo "SUBSYSTEM==\"usb\", ATTRS{idVendor}==\"1ffb\", MODE=\"0666\"" > /etc/udev/rules.d/50-pololu.rules && /etc/init.d/udev restart'
You need to update the Maestro firmware.
Update using Pololu application
Do not use Pololu drivers. Better to install drivers using Zadig.