/Customer-Intelligence

Customer Intelligence is aimed to help a newly launched product to collect the feedback from the customer via facial expression recognition and also for the product which is existing in the market. Whenever an industry launches a product in a market such as a newly flavoured ice-cream or a new toolkit, then they will need feedback from the customer to help the developing team to make necessary changes or improve the product. There are traditional ways to take feedback from the customer such as feedback forms or asking them questions about whether they like the product or not in which the process sometimes becomes time-consuming. To tackle that problem, we tried to generate feedback from machine learning or deep learning. We aimed to collect the feedback from the customer via their facial expression by cutting the feedback form process. For that, we used a machine learning / deep learning algorithm called convolutional neural networks which helps to identify the 7 facial expressions such as Happy, Sad, Neutral, Disgusted, Angry, and many more. The recognized output will be stored in the database and the industry will process that data to have a useful insight from that data later on.

Primary LanguageJavaGNU General Public License v3.0GPL-3.0

Customer-Intelligence

Requirements

1. MySQL

  • MySQL : click here to download.

  • MySQL Server

  • MySQL Workbench

  • MySQL Connectors

  • For installation guide please refer to this video MySQL Installation steps : Inlcude MySQL Connectors (ODBC) in the custom installation

2. Eclipse

  • Eclipse for Java EE Developers : click here to download.

3. Python

4. PyCharm

Installation

Clone

Clone this repository using this command

git clone https://github.com/yashpatel2911/Customer-Intelligence.git

Setting up Project

  1. MySQL
  • Open MySQL Workbench or open any another UI tool to access MySQL server
  • Import the SQL file from the project called DataTables.sql
  • Execute the Query
  1. Eclipse
  • Open the Eclipse in J2EE mode.
  • In eclipse, import
  1. PyCharm

Contributing

Pull requests are welcome. For major changes, please open an issue first to discuss what you would like to change.

Please make sure to update tests as appropriate.