Changed Callback URL
As of version 2.0, the Callback URL in HelpScout should be
https://your-site.com/edd-helpscout-api/customer_info.
Easy Digital Downloads integration for HelpScout is a WordPress plugin that will show customer information right from your HelpScout dashboard.
Activating the plugin and configuring the integration will add the following information to your HelpScout dashboard:
- All payments by the customer (email address must match)
- A link to resent purchase receipts
- All purchased "downloads"
- The used payment method. Links to the transaction in PayPal or Stripe.
If using the Software Licensing add-on, the following information is shown as well:
- License keys. Links to the Site Manager in Easy Digital Downloads.
- Active sites, with a link to deactivate the license for the given site.
To get this up an running, you'll need to configure a few things in WordPress and HelpScout.
- Upload the contents of edd-helpscout.zip to your plugins directory, which usually is
/wp-content/plugins/. - Activate the HelpScout integration for Easy Digital Downloads plugin
- Set the HELPSCOUT_SECRET_KEY constant in your
/wp-config.phpfile. This should be a random string of 40 characters.
Example
define( 'HELPSCOUT_SECRET_KEY', 'your-random-string-of-fourty-characters!' );- Go to the HelpScout custom app interface.
- Enter the following settings.
| Setting | Value |
|---|---|
| App Name | Easy Digital Downloads |
| Content Type | Dynamic Content |
| Callback URL | https://your-site.com/edd-helpscout-api/customer_info |
| Secret Key | The value of your HELPSCOUT_SECRET_KEY constant. |
First, make sure all developer dependencies are installed.
composer install
Then, run the following command.
composer test
GPL v2