This app showcases the ticket save life cycle. It is installed in the ticket sidebar and background locations. By testing various ticket save & ticket submission events in your instance, you'll receive the fired console logs that signify each chronological step in the ticket save life cycle process. In the background location, we are able to listen for server-side save events outside of the ticket sidebar. View console for all outputs.
Follow these steps to get a local copy up and running.
- Zendesk Command Line (ZCLI)
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Clone the repo
git clone https://github.com/zendesk/demo_ticket_submission_and_save_events.git
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Run the app.
zcli apps:server
Testing your Zendesk app locally
- Background event
- Ticket submission events
- Ticket save event
- Zendesk Apps Guide
- Apps Support API documentation
You can create an issue on Github, reach out in our Developer Community, or report the issue in the Zendesk Developers Slack group.