/customer-auto-responder

🤖 WhatsApp Bot - Customer Auto Responder

Primary LanguagePythonMIT LicenseMIT

WhatsApp Bot - Customer Auto Responder

Aims to support small business in all around indonesia by proposing the solution of any inactive and late responds from the seller, so they'll not be lost of any sales in certain times

Orientation

Corona Virus has affected business field a lot and it really harms for those small businesses, included a business who are focusing on the food sales. It forces so many people to switch out their business into online. It usually happends that the customer contacts the seller to ask about menu, price, shipping, and so on.

But, at that time, the seller can't be active for 24 hours to respond the customer's message. So, it'll basically affect the sales itself cause if the seller can't give respond quickly, the customer might cancel the sales. So, it'll harm for the profit of that business especially if it happends not only once in a day.

We also really support the SDGs (Sustainable Development Goals) at the same time by encouraging certain small business in around indonesia to have a decent work and economic growth

What We Brought

This bot provides a couple of informations that usually being asked by the customer. So, let say in any time the seller is current inactive, this bot will bring out the customer to the sales of that business. So, the seller will not lost the sales of that customer. This is really important cause these kind of things doesn't really happends only once in a day

Techstack

  • MongoDB Atlas - Record any sales and respond from certain customers
  • Python dan NodeJS - Server side to run the bot through localtunnel
  • Flask Framework - Setting up the get and post method

Demo

Here's the quick demo of the app : https://youtu.be/yUGmpEjEkdk

License

MIT

Screenshots

Opening Message

Contact us

Work Hour

Menu Lists

After Order Message

Confirm Order

Closing Message