amazon-connect/amazon-connect-chat-ui-examples

Getting Resource Not Found of type Null in response while starting the chat contact

ZeeshiM opened this issue · 2 comments

Can anyone help me resolve this error.

caught error ResourceNotFoundException: Resource not found of Type: null

i got this error while initiating the chat contact from my lambda function in amazon connect.

Object I'm sending to initiate the chat:

var startChat = {
InstanceId: instanceId,
ContactFlowId: conactflowid,
Attributes: {
"customerName": body.customerName,
"firstName": body.firstName,
"lastName": body.lastname,
"Phone": SenderID,
"message": body.Message,
"channel": "FACEBOOK",
"phoneNumber": SenderID,
"username": body.username,
},
ParticipantDetails: {
DisplayName: "FACEBOOK",
},
};
// "Phone": body["Attributes"]["Phone"],
console.log("Object-Compiled", startChat);
connect.startChatContact(startChat, function (err, data) {
if (err) {
console.log("Error starting the chat.");
console.log(err, err.stack); // This is where I'm getting error.
reject(err);
}
else {
// console.log("Start chat succeeded with the response: " + JSON.stringify(data));
resolve(data);
}
});
});

Could you please post here the output of this line: console.log("Object-Compiled", startChat);
Since it would be useful to see the exact parameters you're sending to Amazon Connect API.

Thanks,
Milos

Closing due to no response, please feel free to re-open should you need any additional help.