/OTRS-Znuny-Quick-Note

Quick ticket note widget

Primary LanguagePerlGNU General Public License v3.0GPL-3.0

OTRS Znuny Quick Note

  • Built based on Znuny 7.0.
  • Should work on Znuny LTS and OTRS Community Edition (Not Tested)
  • Quick ticket note widget allow agent to add quick note to the ticket and close the ticket (configurable)
  1. To enable option to close the ticket, see

     Ticket::Frontend::AgentTicketZoom###Widgets###0099-TicketQuickNote 
    

qnc-setting

qnc-zoom