Pinned Repositories
GPTs
leaked prompts of GPTs
mo-azfar.github.io
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OTRS-ACL-For-Ticket-Checklist-Addon
This module extend Ticket Checklist addon by generating specific ACL (disable close state if checklist not complete)
OTRS-Community-Edition-with-LTS
Links to OTRS Community Edition with Long Term Support (LTS)
OTRS-Customer-ITSM-Config-Item-Overview
Add ITSM Config Item overview at customer portal
OTRS-CustomMessage-API
API for custom message delivery agent (telegram, slack, msteam, rocketchat)
OTRS-Extended-Ticket-Notification
extend default Ticket Notification module to send notification to Telegram / Slack / RocketChat users (agent).
OTRS-Ticket-Auto-Allocation
OTRS - Auto assigning incoming ticket (from email) to the agent.
OTRS-Ticket-Notification-To-Telegram-Group
OTRS - Send a ticket notification to SPECIFIC TELEGRAM GROUP based on Queue upon ticket action. E.g: TicketQueueUpdate
Znuny-Discord-Notification
Znuny ticket notification to Discord users via webservices
mo-azfar's Repositories
mo-azfar/OTRS-Ticket-Auto-Allocation
OTRS - Auto assigning incoming ticket (from email) to the agent.
mo-azfar/Znuny-Discord-Notification
Znuny ticket notification to Discord users via webservices
mo-azfar/OTRS-SLA-Progress-Bar-and-Remark
Display SLA Escalation Progress Bar and Its Remark (Breach or Within Escalation) at Ticket Zoom Screen
mo-azfar/OTRS-Ticket-Resources-Overview-Dashboard
OTRS Dashboard to Display Resources (Ticket Owner) Per Ticket States
mo-azfar/OTRS-Znuny-Quick-Note
Quick ticket note widget
mo-azfar/Znuny-Agent-Login-Background
Show agent login background (image)
mo-azfar/Znuny-Agent-Notice
Display simple notice in agent portal
mo-azfar/Znuny-ConfigItem-SerialNumber-Postmaster-Filter
Recognize serial number in mail body and set dynamic field config item.
mo-azfar/Znuny-DynamicFieldConfigItem-RestrictCIByCustomerUser
Restrict the value of dynamic field config item based on customer user or customer company
mo-azfar/GPTs
leaked prompts of GPTs
mo-azfar/VSCode-Znuny
Znuny is an extension that helps you to make Znuny development easier, faster and more error-free.
mo-azfar/otrs-GIExtension
mo-azfar/OTRS-Google-Captcha-for-Login-Form
Google reCaptcha at Znuny agent portal and customer portal (login form)
mo-azfar/OTRS-Metabase-Dashboard
Enable integration between Znuny / OTRS and Metabase Dashboard in agent portal (IFrame mode)
mo-azfar/OTRS-Znuny-Virus-Total-API
collection of generic agent modules files to interact with TotalVirus api
mo-azfar/OTRS-ZnunyLTS-Dynamic-Field-Widget
Use process management widget for dynamic field information at non process ticket
mo-azfar/Znuny-Config-Item-Notification
Send Config Item Notification Upon Reach Alert Date Time (Email / Telegram)
mo-azfar/Znuny-Config-Item-Serial-Number-Scanner
Enable customer user to scan QR Code (Serial Number) to get ConfigItem complete data and append it to new screen ticket body.
mo-azfar/Znuny-Customer-Login-Background
Show customer login background (image)
mo-azfar/Znuny-Customer-Ticket-Close
Allow customer to close their ticket via one-time link (public portal) provided by the agent reply
mo-azfar/Znuny-Customer-Ticket-Template
Show ticket template (Subject, Body, Queue) at customer portal based on configured Templates (Create type)
mo-azfar/Znuny-DynamicField-Role-Based-Agent
Populate dynamic field with agent within selected role (dropdown)
mo-azfar/Znuny-Featured-Card-FAQ
Display featured card base FAQ at customer and public FAQ main page
mo-azfar/Znuny-Multiple-Tab-Agent-Ticket-Status-View
Display multiple tab of ticket status filtered by ticket type, priority or ticket state name
mo-azfar/Znuny-Owned-Ticket-Escalation-View
Show additional filter for owned ticket in ticket escalation view
mo-azfar/Znuny-Phone-Number-Recognition-Postmaster-Filter
Recognize phone number in mail body and set customer user based on registered phone number
mo-azfar/Znuny-Process-Ticket-Catalogue
Show a process catalogue in agent and customer portal.
mo-azfar/Znuny-Queue-and-Service-Comment
Display queue and service comment at agent new ticket screen
mo-azfar/Znuny-Reply-Template-State
set ticket state based on selected compose / reply template
mo-azfar/Znuny-Ticket-Owner-List
Populate previous and current ticket owner in dynamic field.