- Display simple notice in agent portal
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Go to Admin > System Configuration > Frontend::NotifyModule###880-AgentNotice
1 => Action - define which screen to show the agent notice. Group - only show the notice to specific rw group. Text - text to display. Mandatory. URL - to display the text as URL Hyperlink. Optional.
Example,
1 => Action = AgentTicketZoom Group = admin Text = hellllooo URL = www.google.com 2 => Action = AgentDashboard Group = admin Text = BYEEEEEE