ukdtom/WebTools.bundle

Cannot login to WebTools when 2FA enabled on Plex Account

nioakeim opened this issue · 3 comments

Environment

  • PMS Platform(s) OS: Docker on Unraid
  • PMS Version: 1.25.3.5409
  • Name of Browser: Google Chrome

Error shown

  • Symptom: Cannot login to WebTools when 2FA enabled on Plex Account

Steps to reproduce

  1. Enable Two Factor Authentication on Plex Account
  2. Try to login to Webtools

Expected behaviour

  1. Request 2FA authentication token
  2. Login with account credentials

Actual behaviour

  1. WebTools fails to logon

Additional Info

Checklist

  • Listed environment
  • Included PMS log zip and WebTools log (THIS IS MANDATORY!)
  • Included screenshots (where appropriate)
  • Checked that this isn't already an issue

Simply enter the 2FA code right after the password

Like:

Password: Secret
2FA Code: 12345678

Enter this in the password field:
Secret12345678

THIS should be in the FAQ